Business News

First we need to understand that emotional intelligence (EQ) is not the opposite of the intelligence quotient (IQ); EQ is actually complementary to IQ resembled in academic intelligence and cognitive skills, and studies actually show that our emotional states affect the way our brain functions as well as its processing speed (Cryer qtd. in Kemper). [...]

Changing consumer attitudes are driving Customer Relationship Management. Fuelled by Internet induced expectations and an even increasing mood of self reliance among customers, companies have to compete in an environment where communication, buying processes, data management, delivery and service are all-important in the battle for longterm, profitable relationships. Customers now require: – Control over the [...]

How often you need to call a service such as carpet cleaning?Service Technician? How about a more serious problem, as a service of flooding? Have you looked through the book itself does not provide sufficient information and online search becomes many results unreliable, irrelevant? Anyway, I personally find it difficult at times quality, fast and reliable service. [...]

First there is no vision. Successful companies have a clear vision or picture of its purpose and mission. His vision serves as a road map so you can see where you are now in relation to where you want to be tomorrow. Your business plan serves as a mechanism to help close the gap. If you do not have [...]