Saturday September 10, 2011 12:38
Customer Loyalty – The Key to Business Success
Talk to business people on how they approach customer service and most of them say they are aligned in the “satisfied” customers. No! What we all want is to have loyal customers. Research has shown that 65% of customers say they are loyal.You can be happy with this, but you can not! Satisfied customers are in a state [...]
- Category: Customer Service
- No Comments